Frequently Asked Questions

1/ We are Located in Sydney NSW Australia

2/ 100% Australian owned Family Run Business 

3/ Pickup? We are online only. We don't have a store for customers to access. This helps keeps our prices down But a pre-arranged Pickup is advailable for large orders only

Located Near Londonderry ,Penrith NSW Australia

4/ NDIS - Yes we are NDIS registered

5/ Bulk discounts/ Distributor Enqiiries - please email us with a list of items and your details.The best way to find out is request a quote- sales@funability.com.au

6/ Postage- We use mostly Australia Post as its most affordable option and our postage ususally is posted out the next working day

Large Items (including Soft Play)are sent Via Toll / TNT / Star Track and are not advialable for express shipping

7/ Express Post orders are sent via Australia Post. Please refer to the Australia Post website for delivery time frames.  For items larger than Australia Post limits we use a range of courier services.  

8/ We ship to most destinations around the world. But please note customs and duties are the responsibility of the Customer.